FAQ

Can I pick my child up early if I need to?

You can collect your child anytime before 5:30pm. Currently, we do not offer hourly bookings in an effort to maintain the correct staff child ratio throughout the afternoon. If you book your child in for the afternoon, whether they are in attendance for one or multiple hours, that is a space that another child will not be able to avail of.
How can I book an additional day for my child?

You can do this quickly and easily through our parent portal. You will see a tab ‘Bookings’ when you log in to your account. Click ‘New booking’. Select the child name you wish to make the booking for (one or multiple). Select the pick up time Select your booking week and day/days. Send a request. If we have space available we will approve your booking. Please note, the portal will only allow bookings prior to the week commencing, so up until Sunday evening before.
Do you offer a siblings discount?

Yes, we offer sibling discounts for term time bookings. We offer a 10% discount for the 2nd child and 15% discount for additional children.

Can I pick my child up early if I need to?

You can collect your child anytime before 5:30pm. Currently, we do not offer hourly bookings in an effort to maintain the correct staff child ratio throughout the afternoon. If you book your child in for the afternoon, whether they are in attendance for one or multiple hours, that is a space that another child will not be able to avail of.
How can I book an additional day for my child?

You can do this quickly and easily through our parent portal. You will see a tab ‘Bookings’ when you log in to your account. Click ‘New booking’. Select the child name you wish to make the booking for (one or multiple). Select the pick up time Select your booking week and day/days. Send a request. If we have space available we will approve your booking. Please note, the portal will only allow bookings prior to the week commencing, so up until Sunday evening before.
Do you offer a siblings discount?

Yes, we offer sibling discounts for term time bookings. We offer a 10% discount for the 2nd child and 15% discount for additional children.